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Mike Rankin, Esq.

-Mike Rankin - A lawyer and former: a. general counsel, state and national BMV/DMV board mbr. www.aamva.org , b. Mid-Ohio Regional Planning Board Chairman-12 yrs. with www.morpc.org ,  c. Lucas County asst. prosecutor, d. special Columbus City Prosecutor; e. Consultant to the motor vehicle regulatory community & to The Gemalto Company since 2015, and now f. Associate with Doucet & Associates.

A proven record of leading complex -mission critical Public Safety, Transportation and Customer Service Organizations to Excellence. Lecturing statewide on autonomous/self-driving vehicle technology. Proficient in Microsoft Office. As Ohio BMV leader, responsible for 2800 staff at some 250 Ohio BMV offices & $1.2 bil. annual revenues . Started in house counsel programs for Seaway Food Town, Inc. and Lucas Co. Sheriff Dept. (LCSD) Sworn Ohio Peace Officer at LCSD since 1981.

 -Creating success for clients, employers and their customers. As an experienced leader, business developer, problem solver, planner, consensus builder, former General Counsel, private practitioner at the Bricker & Eckler law firm and trusted advisor. Service on many non-profit boards.

-Leading Complex Entities to #1 in Customer Service: Service under Ohio Governors Ted Strickland (2007-09) and John Kasich (2011-14) as leader and Registrar of the Ohio Bureau of Motor Vehicles or BMV. Left the 2,800 person Bureau in Dec. 2014 after taking the Ohio BMV to a #1 in the nation customer satisfaction rating in 2014. Rating based on data collected from state DMVs; from DMV customer surveys reporting on wait times, service levels, ease of use of online services, call center and overall DMV performance (emphasis added).

 - See Washington Post May 16, 2014 national article by Reid Wilson. http://www.washingtonpost.com/opinions/this-weeks-best-state-in-america-ohio-for-its-bureau-of-motor-vehicles/2014/05/16/c3f2f0ac-d9dd-11e3-bda1-9b46b2066796_story.html

 -Achieved better BMV agency performance and results with $23 mil. fewer operating dollars and 150 fewer staff by: empowering staff and customers with better access to information; use of technology; online and self-service tech; & staff training. Sharepoint use as a real time knowledge sharing center; smart budgeting; continuous improvement; and, daily interaction with front line staff & customers. Applying thoughtful leadership to ensure good customer service; performance; transparency, collaboration; inclusiveness and accountability.

–From 2009-2011, Service as the Assistant and #2 to Ohio Secretary of State Jennifer Brunner, now a Judge on the 10th District Court of Appeals.  Part of upgrading voting systems security & integrity.

 -Going Where Needed: A practicing business attorney previously representing regional retailers; national shopping center developers; www.aep.com and telecom wireless tower companies. Handling local zoning cases, commercial real estate leasing and litigation. Service as a Chief Deputy Clerk for Franklin County Municipal Court from 2005-07 www.fcmcclerk.com  improving court services.

 -Former 12 year commission board member and Board Chairman for the Mid - Ohio Regional Planning Commission from 1995-2007. That agency oversees all regional transportation and related regional planning. MORPC secures several hundred million $ annually and decides what road projects receive federal dollars.

 -Service on numerous non-profit boards and a 14 year Columbus, Ohio Noon Club Rotarian. Current board member. See www.columbusrotary.org . Also 7 yr. board member of the former Lucas Co. Substance Abuse Services Agency & substance abuse treatment jail counselor. On Lucas Co. Sheriff’s planning team for the Nov. 2018 two day seminar on “Opioid Abuse Reduction Training & Strategies that Work”. Member of: AARP, AAMVA, CBA, NSA and IACP.

Mike’s advice for all: “…is to treat people the way you would want to be treated.”

 

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