Filing a complaint about a product or service that you feel is unsafe can help protect yourself and other consumers...
Do you know your rights with Vehicle Recalls?
Inspecting for motor vehicle safety defects and recalls help get unsafe vehicles off the road and repaired. The lawyers at Doucet & Associates Co., L.P.A. can help vehicle owners who are not informed about a vehicle recall and suffer an injury from a mechanical flaw.
The National Highway Traffic Safety Administration (NHTSA) inspects vehicles with suspected unsafe mechanics. The NHTSA identifies the duties for manufacturers involved in a recall and the rights of vehicle owners. Motor vehicle safety is a key factor in reducing auto accidents and saving lives.
Manufacturers can voluntarily recall vehicles before the NHTSA investigates a reported problem. Manufacturers are required to notify all registered owners and buyers about a safety defect and recall by first class mail. The recall must include risks associated with the safety defect and owners right to a repair, replace, or refund.
Manufacturers get to choose whether a repair, replacement, or refund is appropriate for the recall. Repairs are done for free and at no charge for the vehicle owner. If replacing, the owner should receive the same vehicle or a similar vehicle. If entitled to a refund the owner is eligible to the purchase price minus a reasonable wear and tear charge.
Vehicle owners do not have the right to a free repair or refund from the manufacturer if the vehicle is over ten years old at the time of the recall. The age is determined from the date the owner purchased the vehicle. Vehicle owners should still have the recalled safety defect inspected and fixed if their vehicle is too old for a repair and refund.
Tire recalls must be repaired or replaced by tire manufacturers within 60 days owners receive a recall notification. The manufacturers are only required to repair and replace tires that are under five years old. Consumers have to report to a tire dealer to receive services for a tire recall.
Vehicle owners can report a vehicle safety complaint online by clicking here or by calling the NHTSA at 1-888-327-4236. To read more about vehicle owner rights with recalls under the NHTSA click here.
Best Buy Illegally Sold Recalled Products
Best Buy agreed to pay a $3.8 million fine for selling 16 recalled products from 2010 to 2015. It is illegal to sell a product after the U.S. Consumer Product Safety Commission (CPSC) labels it as a recall. The attorneys at Doucet & Associates Co., L.P.A. help protect people by enforcing regulations under the CPSC.
The CPSC protects consumers from products with unreasonable risks associated with fire, electrical, chemical and mechanical hazards. The CPSC helped reduce the rate of injury and death associated with consumer products over the last few decades.
Best Buy failed to remove recalled items from store shelves and website and did not correctly inform their employees of recalled products. The recalled products did not accurately get identified in their employee cataloging systems. Products such as dehumidifiers, household appliances, computers, kitchen appliances, and televisions are only a few types of recalled technology sold.
A list of all recalled products illegally sold by Best Buy can be found on the CPSC website by clicking here. If you purchased one of these recalled items and received an injury from using it, contact the attorneys at Doucet & Associates Co., L.P.A. for legal help. Call us at (614)944-5219 today.
Get Your Refund for the Samsung Galaxy Note7 at 3pm Today
Samsung issued a voluntary recall on original and replacement Galaxy Note7 phones sold by wireless carriers and retailers in the United States. The phones have a history of overheating and have been labeled with serious fire and burn hazards by the Consumer Product Safety Commission (CPSC).
Due to the safety risk, Samsung is asking everyone to turn off the Galaxy Note7 phones. Consumers can contact the carrier or retailer where they purchased the phone to learn about refund options. Samsung has modified the U.S. Note7 Refund and Exchange Program so consumers can exchange the Galaxy Note7 for another Samsung smartphone or a monetary refund.
A consumer choosing to exchange the Galaxy Note7 for a different smartphone can also replace specific Galaxy Note7 accessories. Consumers will receive a refund if the exchange is cheaper than the original price paid for the Galaxy Note7.
Some consumers may also qualify for extra bill credit depending on the situation. Galaxy Note7 owners can read more about the refund credit policies here. Consumers who purchased the smartphone on the Samsung website can contact the company at 1-844-365-6197. Samsung is sending consumers safety boxes to return the Galaxy Note7 phones by mail.
Zimmer Recalls Persona Knee Replacements
Medical device manufacturer Zimmer issued a recall of its Persona Trabecular Metal Tibial knee replacement in March, 2015. If you or someone you know has received a Persona knee replacement from Zimmer, you should contact Doucet & Associates. The Persona knee replacement is being recalled because of complaints about joint pain, component loosening and osteolysis, which is the destruction or disappearance of bone tissue. There are over 11,000 of these Persona knee replacements, and in early 2015 Zimmer issued a recall stating “all affected product [sic] are to be located and quarantined immediately.”
Zimmer issued several recalls in the past decade. In 2008, Zimmer issued a recall for some of its hip replacements, stating that surgeons did not have enough time to properly train on implanting the hip devices. However, doctors also found that the hip device’s design prevented it from staying in place. Several other knee replacements offered by Zimmer were also recalled due to reports of early loosening including the NexGen and High Flex. Shockingly, the NexGen design was not tested before being made available for consumer use.
If you or someone you know had surgery where a Zimmer Persona Trabecular Metal Tibial knee replacement was implanted, call Doucet & Associates Co., L.P.A. at (614) 944-5219. If you have been suffering from joint pain, a faulty knee replacement implant may very well be the cause of your distress. Action must be taken quickly to take advantage of the recall. We are already working with clients to ensure they get the medical help and compensation they are entitled to receive.