Collect Damages from the Free Cruise Telemarketers

Collect Damages from the Free Cruise Telemarketers

A cruise line that illegally telemarketed and advertised a free cruise by robocalling thousands of people in 2011 and 2012 is required to pay at least $56 million dollars in damages and fines. The actions of the cruise line violated the Telephone Consumer Protection Act (TCPA) and if you file a claim about receiving one of these calls by February 1, 2017, you may be entitled to collect some of those damages. You can file a claim by clicking here or by going to You can also search your phone number in the cruise lines’ records by clicking here. Around 900,000 people are estimated to have received the robocall.

The Caribbean Cruise Line, Vacation Ownership Marketing Tours, and The Berkeley Group were working mutually to advertise and sell cruise packages to consumers via telephone. The Caribbean Cruise Line sent out automated telephone messages, known as robocalls, advertising a free cruise for any recipient that agreed to answer the Political Opinion of America survey. Recipients who answered the survey questions were then automatically redirected to a Caribbean Cruise Line sales agent who would try to persuade people into buying vacation packages. These vacation packages were not free and required people to attend a meeting held at various resorts owned by The Berkeley Group. The Caribbean Cruise Line was using robocalls as a marketing strategy to increase their profit and business.

This robocall technique used by the cruise line violated the TCPA because the political survey they were using was allegedly fake and obtaining the free cruise advertised was nearly impossible. Under the TCPA, real political surveys are legal robocalls that can be sent to landlines because they do not advertise or sell any products. The Caribbean Cruise Line was illegally advertising their products and services by bribing consumers with a free cruise if they responded to the fake Political Opinion of America survey.

The TCPA also makes it illegal for companies to robocall cell phones and send junk faxes unless first granted permission to do so. People who receive illegal robocalls on their cell phone, fax machines, or fake political messages like the one sent out by The Caribbean Cruise Line may be eligible to receive up to $1,500 per call or fax. The lawyers at Doucet & Associates Co., L.P.A. have sued and beat a lot of companies for violating the TCPA. If you are the victim of illegal robocalls and junk faxes, contact our lawyers today at (614)944-5219 or send us a message online by clicking here. You can also learn more about your TCPA rights on our website by clicking here.


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